Salam dan Good day.......welcome to this blog and be happy in this course as i mention earlier in our class i would like you to
write one question from chapter one with the answer scheme. The question level should be moderate ("level you allah....."). Tq and happy writing......
Explain what is knowledge worker and how someone can become as a knowledge worker.
BalasPadam-knowledge worker is a professional who performs knowledge work.
-to become as a knowledge worker, someone must have:
1. ability to create knowledge. A business expects its employees to recognize opportunities, solve problem, and create business value.
2. ability to discovery, transformation, analysis, synthesis, and communication of data, information, and knowledge.
3. to be successful, you need to build on the two types of knowledge that you possess: explicit knowledge and tacit knowledge.
What is the important of Information System in the world of globalization?
BalasPadam-to expand market to the customer all around the world
-to create 24 hour business days that work across time and space
-to keep pace with the dynamic business environment
-to respond quickly to opportunities and other changes in business environment
-to remain competitive
Define the term information system, and explain why we should learn about the information systems which have become a part of our daily business?
BalasPadamANSWER:
-An information system is an organized collection of people, information, business processes, and information technology, designed to transform inputs into outputs, in order to achieve a goal.
1)Information is at the heart of business decisions and processes.
2)Information systems and technology are the tools business people use to access, create, find, store, and transform information.
3)Without information system, the modern business organization would not be able to compete effectively.
what are the business organizations?
BalasPadam-for our purpose, a business is an organizations with one or more people who:
=decide one or more goals to pursue
=work together to locate and organize resource
=create processes in order to achieve the desire goal or goals
Information system enhance knowledge work, decision making,problem solving, communicating and coordinating. explain briefly the types of IS
BalasPadamanswer
=Transaction Processing Systems (TPS)
-capture and process transactions to make them available to the organization.
=Management Information Systems (MIS)
-provide timely information to decision makers through processing and reporting features.
=Decision Support Systems(DSS)
-provide analytical and visualization tools to support and enhance decision making.
=Enterprise Resource Management (ERP) Systems
-integrate and standardize processes and centralize and standardize the storage and management of data.
=Customer Relationship Management (CRM) Systems
-integrates data collection transformation, storage, and analysis of customer transaction data, including purchases, service requests, and other forms of customer contact.
QUESTION:
BalasPadamDifferentiate between knowledge work and knowledge workers.
ANSWER:
-Knowledge work is the intellectual activity that is performed by people upon data, information and knowledge in order to discover business options.
-A knowledge worker is aprofessional who performs knowledge work.
Q- List type of information system (IS) and how does it help to create business value?
BalasPadamA- TPS (transaction processing system)
• Captures and process transactions to make them available to the organization
• If a business cannot track its transaction, it will have no way of making decisions about the success or failure of its business processes
B- MIS (management information system)
• Through processing and reporting features, a MIS provides timely information to decision makers
• Enable managers to monitor critical processes and avoid costly mistake
C- DSS (decision support system)
• Provides analytical and visualization tools to support and enhance decision making and planning
• Enables managers to make data-based decisions and to discovers new business opportunities through the use of its tools
D- ERP (enterprise resources planning system)
• Integrates and standardizes processes, and centralizes and standardizes the storage and management of data
• Reduces cost associated with duplication of processes and effort
• Minimize decision-making mistakes due to multiple versions of the same data, information and knowledge
E- CRM (customer relationship management system)
• Integrates data collection, transformation, storage, and analysis of customer transaction data, including purchases, service requests, and other forms of customer contact
• Increase the understanding of customers purchasing and service behaviors and needs
• Facilitates the timely and proactive management of customers
MOHD AMMAR BIN DAUD
BalasPadam2007128973 - BAS4B -
Q: What role does data-information-knowledge continuum play in success as a knowledge student and future worker?
ANSWER:
Definition:
• Data – raw material unorganized facts, number, pictures, and so on.
• Information – data that have been organized and are useful to a person
• Knowledge – created when a person combines experience and judgment with information
Body:
• Data-to-knowledge continuum implies that once data are collected, transforming it into information and knowledge adds value to the knowledge student and consequently as a knowledge worker in future.
• Two types of knowledge:
i. Explicit knowledge
Knowledge that is readily codified, such as knowledge in magazine and book
ii. Tacit knowledge
Knowledge that is within us, gaining through experience, insight and discovery.
• These two types knowledge are complementary halves of a lifelong knowledge-creation process
• Creating new knowledge, transforming explicit knowledge into tacit knowledge, and applying knowledge are ways to student can increase their likelihood for success as knowledge student and worker in future.
Q-Define any five's of Information System Components from IPO Model.
BalasPadamA-
1.Input-Items entered into a system in order to transform them into outputs.
2.Process-A series of one or more step used by a business to transform inputs into outputs.
3.Output-The end result of a process. information is the result of the transformation(processing) of data. From an organization perspective, the output of a process is a product or a series.
4.Data-Raw, unorganized facts.
5-Information-processed/organized/transformed data that is useful to a person.
6.Knowledge-Information plus human experience and judgment.
7.System-A recognizable whole that consists of a collection of interrelated parts that interact with each other to transform inputs into outputs in order to achieve a goal.
8.People-People or organization that have both an interest in and an influence on the creation implementation or operation.
9.Information Technology-The physical components, typically hardware, software and connectivity, that makes up an IS. Technology enables processes to perform the steps they were design to accomplish.
10.Decision-A choice made from one or more alternative to follow or avoid some course of action.
11-Business Value-A positive return on the investment of resources that is created through the effective and efficient integration of an organization's people, information, information technology, and business processes.
(Choose any answer)
Question:
BalasPadamDescribe briefly how to become knowledge worker according to Peter Drucker and give two types of knowledge.
Answer:
A knowledge worker is a professional who perform knowledge work.
According to Peter Drucker: knowledge worker are people who:
• Are the heart of the new economy
• Reguire a good deal of formal education
• Require to ability to acquire and to apply theoretorical and analytical knowledge
• Require a habit of continuous learning
[Drucker, 1994, pages 53-80]
Two types of knowledge
Explicit knowledge – knowledge that is readily codified such as the knowledge in this textbook.
Tacit knowledge – knowledge that is within you that you gained through experience and through insight and discovery.
NORAINA BINTI ARSAD
BalasPadamQuestion
What is an Information System (IS)? Briefly, give 3 types of Information System.
Answer
a) An organized collection of people, information, business process, and information technology, designed to transform inputs into outputs, in order to achieve the goal.
b) CRM(customer relationship management)
Process- integrates data collection, transformation, storage and analysis of customer transaction data.
Business value- increases understanding of customers’ purchasing and service behaviors and needs.
DSS (Decision support system)
Process – provide analytical and visualization tools to support and enhance decision making.
Business value- enables decision-makers to decisions based on data and to discover new opportunities.
ERP (Enterprise resources planning)
Process – integrate and standardize processes and centralize and standardize the storage and management of data
Business value- can reduces costs associated with duplication of processes and effort and also reduce decision-making mistakes.
SURYATI BT MASHOR
BalasPadam2007288444
BAS 4B
1. How the globalizations help expanding the business organization and give an example?
Answer:
- Globalization is a modern businesses that using information technology to operate across the time, zones and nations. Globalizations help expanding the business through internet. Internet is a large number of cooperating computer networks that use the same rules for sending messages.
a) Internet help expanding the business market around the world
b) Its help to find the lowest- coat supplier regardless of location
c) .Internet also helps to create 24 hour business days.
Example:
- E-commerce is a commerce using computer network which is use information system, technologies, and computer networks by individuals and organization to create business value.
ROS SYAZWANI BT AHMAD
BalasPadamQuestion:
Elaborate the relationship between knowledge work and knowledge worker and describe how to become a knowledge worker?
Answer:
- Knowledge work is the intellectual activity that is performed by people upon data, information, and knowledge in order to discover business people.
- While knowledge worker is a professional who performs the knowledge work.
- Knowledge worker will do the knowledge work such as describing, compile, consolidate, validate, analyze and so on.
- To become s knowledge worker must have ability to create knowledge.
- Recognizes opportunities, solve problems, and create business value.
- Involves he discovery, transformation, analysis, synthesis, and communication of data, information and knowledge.
- Need to build on the two types of knowledge which is explicit knowledge and tacit knowledge.
Nurul Ezanee binti Ahmad Tajuddin
BalasPadamList 5 types of information system(IS) and briefly explain any 2 types of the IS.
Answer
- Transaction Processing System (TPS)
- Management Information systems (MIS)
- Decision Support Systems (DSS)
- Enterprise Resource Management Systems (ERP)
- Customer Relationship Management systems (CRM)
DSS- provide analytical and visualization tools to support and enhance decision making.
ERP- integrate and standardize processes and centralize and standardize the storage and management of data.
CRM- integrates data collection, transformation, storage and analysis of customer transaction data.
MIS- provide timely information to decision makers through processing and reporting features.
TPS- capture and process transactions to make them available to the organization.
Noor Asiah binti Md. Mutapa
BalasPadamExplain the relationship between globalization and the internet.
Answer:
Globalization means that modern businesses are using information technology to:
-expand their market to customers around the globe
-to find the lowest-cost suppliers regardless of location
-to create 24-hour business days by shuttling work across time zones and nations
Much of globalization is built around the internet, which is simply a large number of cooperating computer networks that use the same rules for sending messages.
The most widely used component of the internet is the World Wide Web that allows us to transfer text, images, audio, and video as well as new ways of buying and selling goods, that is, carrying out commerce in the global marketplace.
Commerce using computer networks is known as E-commerce, which is the use of information systems, technologies, and computer networks by individuals and organizations to create business value.
Farah Wahidahani binti Hamsah
BalasPadamExplain why do we need to learn about business organization:
Answer:
Peoples will spend much of their life in and around a business organization:
Approximately 86000 hours (40hrs/wk x 50 wks/yr x 43 years) at work in an organization.
Over 16 times as many hours as you spent working to earn your degree.
Muhammad Haniff (2007279232)
BalasPadamQuestion:
- Distinguish between the data, information and knowledge?
Answer:
-Data is the raw or unprocessed facts, pictures, numbers that later could be compiled into valuable information.
-Whereas information is the compiled or organized data and become useful to be used.
-Knowledge could be defined as the combination of person's experience and information with reasonable judgements.
Management Information System (MIS) is one of the types of information system, so how does this create business value?
BalasPadamMIS provide timely information to decision-makers through processing and reporting features.Timely reporting can enable managers to monitor critical processes and to avoid costly mistakes.
khairunsa bt zainal
BalasPadam2007288448
explain about customer relationship management (CRM)and briefly discuss how CRM can create business value?
-integrates data collection,transformation,storage and analysis of customer transaction data,including purchase, service request and customer contact.
-it create values= increase understanding of customers' purchasing and service behavior and needs
-facilities timely and proactive management of customer
Mohd Firdaus Bin Osman
BalasPadam2007128975
BAS4B
Question:
Define information system in term of activity involved and identify THREE (3) of the major types of information system
Answer:
Information system is an organized collection of people, information, business processes and information technology design to transform inputs into outputs in order to achieve a goal. People relied on information system to communicate each other using variety of physical devices(hardware), information processing instruction(software), communication channel(network), and stored data(data resources).
Three major types of information system is Transaction Processing system, Management Information System and Decision Support System besides the other two is Enterprise Resource Management System and Customer Relationship Management System.
Nazirah Bt Mohd Asri
BalasPadamThere are five types of Information System that are widely used in creating business value. Explain any two types of Information System.
A) Decision Support System (DSS)
- Provide analytical and visualization tools to support and enhanced decision making.
- It enables decision makers to make decision based on data and to discover new business opportunities through the used of tools provided by the IS.
B) Enterprise Resources Planning (ERP)
- Integrated and standardize processes and centralized and standardized the storage and management of data.
- It can reduce costs associated with duplication of processes and effort.
- It also can reduce decision making mistakes made due to multiple versions of the same data, information and knowledge.
Siti Aminah
BalasPadamWhat in an Information System (IS)? Explain any two types of information system.
An Information System (IS) is an organized collection of people, information, business processes and information technology which designed to transform input into outputs, in order to achieve a goal.
Information systems enhance knowledge work, decision making, problems solving, communicating and coordinating.
Under this system, information is at the heart of business decision and processes.
Whereas, information system and technology are the tools business people use to access, create, find, store, and transform information.
Without IS, the modern business organization would not be able to compete effectively.
There are few types of IS which are Transaction Processing Systems (TPS), Management Information System (MIS), Decision Support System (DSS), Enterprise Resource Management (ERP) System and Customer Relationship Management (CRM) Systems.
A) Transaction Processing Systems (TPS).
-used to capture and process transactions to make them available to the organization. Its enables a business to efficiently and accurately track the transactions that is at the heart of all business activities. Captured transaction data can then be used to support decision making.
B) Management Information System (MIS).
- help to provide timely information to decision makers through processing and reporting features. With timely reporting, it can enable managers to monitor critical processes and to avoid costly mistakes.
Azizul B. Abbas
BalasPadamExplain and discuss why we need to learn about information system
• Information is at the heart of business decision and processes. Information is very important for business decision and processes because without information it cannot get a better decision
• Information system and technology are the tools business people to use to access, create, find, store and transform information
• Without IS, the modern business organization would not be able to complete effectively
Tg. Hilmi B. Tg. Abd. Kadir
BalasPadamBriefly explain two types of knowledge
1. Explicit knowledge
• Knowledge that is readily codified such as the knowledge in textbook
• In other word, its created from learn activities.
2. Tacit knowledge
• Knowledge that is within you that you gain through insight and discovery
• In other word, its created by own experience
Question:
BalasPadamWhat is the Information System (IS) is all about and explain the three components of IS?
Answer:
#The Information System (IS) is an organized collection of people, information, business processes and information technology. IS is designed to transform inputs into outputs, in order to achieve a goal.
#The three components of IS are input, process, and output.
@Input- Items entered into a system in order to transform them into outputs.
@Process- A series of one or more steps used by a business to transform inputs into outputs.
@Output- The end result of a process.Information is the result of the transformation (processing) of data. From an organizational perspective, the output of a process is a product or a service.
mohd firdaus bin yusof..
BalasPadamA lot of organization expand their operation and business through globalization. what is the globalization and their related with internet.
Answer:
Globalization means that modern business are using information technology to:
1. Expand their market to customers around the globe.
2. To find the lowest-cost suppliers regardless of location.
3. To create 24-hour business days by shuttling work across time zones and nations.
Much of globalization is built around the internet, which is simply a large number of cooperating computer netwoks that use the same rules for sending messages.
The most widely used component of the internet is the world wide web that allows us to transfer text,images, audio, and video as well as new ways of buying and selling goods, that is, carrying out commerce in the global marketplace.
commerce using computer netwoks is known as E-commerce, which is the use of information system, technologies, and computer netwoks by individuals and organizatios to create business value.